FAQs
What age group are your toys designed for?
Our toys are designed for children from newborn to 12 years old, catering to various stages of a child's development.
Are your toys safe for young children?
Absolutely, safety is our top priority. All our toys are made from non-toxic materials and meet the highest standards of quality and safety.
How quickly can I expect my order to arrive?
We strive to deliver all orders within 2 business days.
Do you offer international shipping?
Currently, we only ship within the USA to ensure prompt and reliable delivery.
What is your return policy?
We offer a 90-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 90 days for a full refund.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email, which you can use to track your order’s progress.
Can I change or cancel my order after it's been placed?
Orders can be changed or cancelled within 12 hour of placement by contacting our customer service team.
What materials are used to make your toys?
Our toys are primarily made from high-quality, sustainable wood and non-toxic plastics to ensure durability and safety.
How can I contact customer service if I have a question?
You can reach our customer service via email at support@wonderkidstoy.com, or call us during business hours for immediate assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, and several other digital payment methods.
How do I know the toys are truly educational?
Our toys are designed in consultation with educational experts and align with Montessori and STEM learning principles.
Can I request a toy that is not listed on your website?
While we have a comprehensive range of toys, we are always open to suggestions and can look into special orders. Please contact us with your request.
How often do you introduce new toys?
We regularly update our inventory with new toys, especially in alignment with educational trends and customer feedback.
How environmentally friendly are your toys?
We are committed to sustainability, using eco-friendly materials and processes wherever possible in our toys and packaging